Frequently Asked Questions
NTRL Diffuser Co. – Pure, Natural Relief.
🌍 Do you ship worldwide?
Yes! We ship internationally.
Wherever you are, you can enjoy the natural benefits of NTRL Diffuser Co. products.
🔒 Is NTRL safe to use?
Absolutely.
NTRL diffusers are disposable aromatherapy devices made with 100% natural ingredients. They contain zero nicotine, zero THC, and no harmful chemicals, making them safe for wellness-focused daily use.
🌱 Are your products drug-free, vegan, and cruelty-free?
Yes, yes, and yes.
All NTRL Diffuser Co. products are:
- 100% drug-free
- Vegan
- Cruelty-free
No controlled substances or synthetic additives—just plant-powered peace of mind.
🌬️ What are NTRL Diffusers?
NTRL Diffuser Co. offers portable, disposable aromatherapy products designed to support your mood and wellness on the go. Whether you’re looking to unwind, reset, sleep better, or focus, our diffusers use premium blends of natural extracts to help you breathe better and live naturally.
💤 What’s in your Sleep Diffuser?
Our Sleep Blend features a calming combination of Melatonin, Lavender, and Chamomile—formulated to help you relax and ease into a peaceful night’s rest.
😌 What’s in the Calm Diffuser?
The Calm Blend includes Vitamin B1, oryzanol, and soothing peach extract to support moments of stillness, clarity, and emotional reset.
⏱ How fast will I feel the benefits?
The benefits of NTRL diffusers can be felt within minutes. Whether you’re looking to feel more calm, focused, energized, or sleepy—the results are fast and gentle.
🧪 Do NTRL diffusers contain toxic chemicals?
No.
Our products are made with USP-grade ingredients infused in a plant-based formula. They are free of:
- Nicotine
- Vitamin E acetate
- THC or CBD
- Any controlled or harmful substances
❓ Is this a vape or e-cigarette?
No.
NTRL diffusers are not e-cigarettes or vapes.
They contain zero nicotine or tobacco, and while their shape may resemble a vape, they are strictly wellness-focused aromatherapy devices.
🌿 What is your diffuser base made from?
Our diffusers use an organic vegetable base, which is USP-grade vegetable glycerin derived from natural plant oils (like soy, coconut, or palm oil). It’s odorless, slightly sweet, and 100% plant-based.
🔋 Do I need to refill or recharge my diffuser?
No.
All NTRL diffusers are disposable and ready to use right out of the box. No refills. No charging. Just pick up and go.
🔚 How do I know when it’s empty?
You’ll know your diffuser is finished when:
- The light no longer activates
- It starts blinking
- It stops producing mist
📦 What’s your shipping policy?
We proudly offer worldwide shipping on all orders.
For full details, please refer to our Shipping & Delivery Policy.
🔁 What is your return policy?
We accept returns and exchanges within 30 days of purchase, as long as the product is unused and in its original packaging.
Please see our Return & Refund Policy for full details.
⛔ Is there an age restriction?
Although our products contain no drugs or restricted substances, we recommend them only for individuals 21 years of age or older. We do not promote hand-to-mouth habits to minors.
🚫 MINORS ARE NOT PERMITTED TO USE OUR WEBSITE OR PRODUCTS.
💨 How many puffs can I take in a day?
While there is no strict limit, we recommend no more than 10 puffs per day for optimal results.
⏳ How long does each diffuser last?
Each NTRL diffuser provides up to 500 puffs, typically lasting up to one month depending on individual usage.
🛡️ Do your products come with a warranty?
Yes! We offer a 30-day product warranty from the date of purchase. If you experience any issues, we’re here to help.
🛠 What if I have an issue with my order?
Please reach out to us directly at info@ntrldiffuserco.com and our team will assist you promptly.
⚠️ Important Notice
By using our website or purchasing from NTRL Diffuser Co., you confirm that you have read and agree to our:
- Terms of Service
- Privacy Policy
- Return & Refund Policy
- Age Disclaimer
You must review and agree to these policies before purchase or use.